
Patients
How to get a referral to see a neurologist at INPM
To see a neurologist at INPM, ask your primary care physician for a referral. Your doctor’s office sends it to INPM by fax at (707) 980-6692 or through the EPIC referral system. Once the referral is sent, call (707) 980-6636 to schedule your first visit at our Walnut Creek or Vallejo office.
How do you book an appointment?
Referrals fax
Have your primary care physician send the referral
(707) 980-6692
Or through the EPIC referral system.
PPO insurance?If you have a PPO insurance, please call (707) 980-6636 and press 1 to schedule.
Step 1: Ask your primary care physician
Tell your primary care physician about your symptoms and ask for a referral to neurology at Integrated Neurology & Pain Management. If you already know which clinician you would like to see, mention it. You can find our team on the providers page.
Step 2: Your doctor’s office sends the referral
Your doctor’s office can send the referral in either of two ways:
Fax the referral
Referral fax: (707) 980-6692
Send it through EPIC
Practices on EPIC can send the referral through the EPIC referral system.
Call the office
(707) 980-6636 — press 1 during business hours to schedule.
Step 3: Schedule your first visit
Once the referral is sent, call (707) 980-6636 and press 1 to schedule. If you have any questions, call the same number. Before your visit, fill out the New Patient Packet and gather your ID and insurance cards. The new patients page has the full checklist.
Do you have a PPO plan?
If you have a PPO insurance, please call (707) 980-6636 and press 1 to schedule.
Is your doctor referring you?
Physicians and their staff can find fax and EPIC details on our refer a patient page.
Questions
Frequently asked questions
01Why does INPM require a referral?
A referral lets your primary care physician share your history, the reason for the visit and any recent tests with our clinicians. It is also how many insurance plans approve a visit to a specialist.
02Do HMO plans need an extra approval?
Many HMO plans require your medical group to authorize a visit to a specialist. Your primary care physician’s office can tell you whether your plan needs this step.
03How do I know the referral was received?
Call our office at (707) 980-6636 after your doctor sends it. Our staff can confirm that the referral arrived and schedule your appointment.
Referral required
Start with a referral from your doctor
New patients are seen by referral. Your primary care physician can fax the referral to (707) 980-6692 or send it through EPIC, and our office will call you to schedule.
- Referral fax (707) 980-6692
- EPIC referral
- We call you to schedule

