
Patients
New patients: what you need for your first visit
To become a new patient at INPM, ask your primary care physician to send a referral by fax to (707) 980-6692 or through EPIC. Then call (707) 980-6636 to schedule your first appointment, fill out the New Patient Packet before the visit, and bring a photo ID and all your insurance cards.
How do you book an appointment?
Referrals fax
Have your primary care physician send the referral
(707) 980-6692
Or through the EPIC referral system.
PPO insurance?If you have a PPO insurance, please call (707) 980-6636 and press 1 to schedule.
What do you need for your first appointment?
- A referral from your primary care physician. Our office requires a referral from your primary care physician, sent to our fax line at (707) 980-6692 or through the EPIC referral system. Our referral guide explains the steps.
- A call to schedule. Call our office at (707) 980-6636 and press 1 during business hours to schedule your initial appointment.
- The New Patient Packet. All patients fill out the New Patient Packet. You may receive it in the mail after scheduling, or download it below. Fill it out ahead of time and bring it with you.
- Your ID and insurance cards. Bring a state identification card and your medical insurance card. If you have more than one insurance plan, bring all your cards.
Where will you be seen?
INPM has two offices. Your appointment can be at either one, depending on the clinician and the day.
East BayINPM Walnut Creek
301 Lennon Lane, Suite 203Walnut Creek, CA 94598
- Wed and Fri
- 8:00 AM – 5:00 PM
- Sat
- 9:00 AM – 3:00 PM
North BayINPM Vallejo
155 Glen Cove Marina Rd, Suite 100Vallejo, CA 94591
- Mon, Tue and Thu
- 8:00 AM – 5:00 PM
What about insurance?
We accept most major insurance plans, including Medicare. See the list on our insurance page, and call the number on the back of your insurance card to confirm that your plan is contracted with INPM.
Questions
Frequently asked questions
01Can I make an appointment without a referral?
No. INPM requires a referral from your primary care physician before your first appointment. Your doctor can fax it to (707) 980-6692 or send it through the EPIC referral system.
02Where do I get the New Patient Packet?
You may receive it in the mail after you schedule, or you can download it from this page. Fill it out ahead of time and bring it to your first appointment.
Referral required
Start with a referral from your doctor
New patients are seen by referral. Your primary care physician can fax the referral to (707) 980-6692 or send it through EPIC, and our office will call you to schedule.
- Referral fax (707) 980-6692
- EPIC referral
- We call you to schedule

